Vienna House by Wyndham Andel's Berlin is a 4-star superior design hotel situated at the border of Friedrichshain and Prenzlauer Berg. This hotel is located minutes from Alexanderplatz and embodies modern style with thoughtful comforts. Its eco-friendly approach complements the vibrant, multicultural spirit of Berlin.
Location
Vienna House is conveniently located just a 5-minute walk from S Landsberger Allee, enhancing accessibility to Berlin's attractions. Guests can easily access public transportation, including the nearby S-Bahn and trams. For those driving, the hotel offers underground paid parking, ensuring hassle-free travel.
Rooms
The hotel features 557 pet-friendly rooms and suites designed with modern aesthetics. Each room offers amenities such as free high-speed WiFi, a flat-screen satellite TV, and a coffee/tea maker. Thoughtful comforts include heated floors, cozy slippers, and plush bedding to enhance the guest experience. Spacious bathrooms with quality mirrors and premium toiletries add a touch of luxury.
Eat & Drink
Culinary highlights include the Michelin-starred Skykitchen on the 12th floor, offering stunning views of the Berlin skyline. The brasserie on the ground floor serves a variety of international cuisine and original Viennese pastries. Guests can enjoy casual dining at Mavericks or unwind with artisanal cocktails at Loft14, complemented by room service for added convenience.
Leisure & Business
SpaSphere provides a 5920 ft² wellness area including a Finnish sauna, steam room, and hot tub. The hotel also caters to business needs with five conference rooms accommodating up to 375 guests, along with a two-story executive lounge. The 24/7 fitness center ensures guests can maintain their wellness routines while enjoying panoramic views.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
friendly service
dirty rooms
limited dining options
7.6/10
Very good
Rooms
7.5
Location
8.0
Service
8.0
Dining
7.2
Guest reviews
7.6/10
based on 15 reviews
4.5/5
based on 3177 reviews
8.3
8.3/10 based on 9538 reviews
#123 of 641 hotels in Berlin based on Tripadvisor
Wilfred
United Kingdom,
April
2024
8.0/10
The hotel offers clean and comfortable rooms with advanced payment options. While the service is exceptionally helpful, the location is a bit far from dining options and main attractions. The dining experience is efficient with plenty of choices.
Rooms
8.0
The rooms are very clean and have everything needed for a comfortable stay.
Service
9.0
The staff is super nice and helpful, even date-stamping cards for guests.
Location
7.0
The location is good with nearby public transportation and convenience shops, but limited dining choices and slightly far from main attractions.
Dining
8.0
Dining is efficient with self-service and plenty of options.
Facilities
8.0
Facilities are well managed with separate dining areas and tours/ticket assistance available.
David
United Kingdom,
March
2024
6.6/10
The hotel's location is convenient and easily connected to the center, with the perk of allowing a late checkout. However, electrostatic shocks from the elevator and door handles were an unpleasant surprise.
Rooms
8.0
The rooms were not overlooking the street, clean, and comfortable.
Service
7.0
The staff was amazing, welcoming, and polite. However, their rushing around led to some glassware mishaps.
Location
7.0
The location was good for us, being well-planned and functional, though a bit off.
Dining
5.0
The dining experience was mediocre, lacking variety and slightly overpriced for the offered items.
Facilities
6.0
The advertised services like multilingual assistance were available but not functional.
Edward
United States of America,
February
2024
7.2/10
My stay at the hotel was overall pleasant. The rooms were clean with nice toiletries, although the beds and pillows could have been more comfortable. The view from the room was wonderful but being above the railway line was a bit noisy at times. The service was helpful and fun, with modern and comfy rooms, although it could be a bit confusing at times. The location was convenient for transport but lacked diverse dining options. The dining experience was decent but a bit pricey for the offerings. In terms of facilities, the hotel had everything needed for a comfortable stay.
Rooms
7.0
The rooms were nice with great toiletries, but the beds and pillows were lacking in comfort.
Service
8.0
The service was helpful and fun, and the staff were fantastic in assisting with various needs.
Location
6.0
The hotel's location is convenient, especially for transport connections, but the dining options in the area were limited to fast-food chains.
Dining
7.0
The dining offered a good variety but was a bit pricey for the value received.
Facilities
8.0
The hotel had a good range of facilities to make the stay comfortable and convenient.
Sam
United States of America,
February
2024
8.2/10
My stay at the hotel was a great experience overall. The rooms were spacious and nicely decorated, with a wonderful bathroom featuring a large shower cabin. Although the room was a bit too cool for my liking, the stylish design and cleanliness made up for it. The service was exceptional, with staff being very kind and helpful, providing useful advice for navigating the city. However, I found it slightly bothersome when they came to my room early to inquire about check-out time. The location was excellent, just a 10-minute tram ride from Alexanderplatz, making it convenient for exploring Berlin. The dining experience was mixed, being rich in variety but lacking sensitivity to dietary restrictions at times. The facilities were well-maintained and conducive to a pleasant stay.
Rooms
8.0
The rooms were spacious, stylish, clean, and beautifully designed with high ceilings and a large bathroom.
Service
9.0
The staff was exceptionally kind, helpful, and friendly, offering valuable advice and assistance throughout my stay.
Location
9.0
The hotel's location was excellent, with easy access to public transportation and nearby shops, providing a great base for exploring the city.
Dining
7.0
The dining experience offered a good variety of options, though there were some lapses in accommodating dietary restrictions.
Facilities
8.0
The hotel's facilities were well-maintained, contributing to a comfortable and enjoyable stay.
Stephen
United States of America,
October
2023
7.8/10
I had a wonderful four-day break in a Junior Suite at this hotel. The rooms were relatively dirty, especially some parts of the bathroom and the black bed base covers, but the lovely bathroom and shower made up for it. Sadly, there was no fridge or tea/coffee facility, and the lack of coathangers or closet was inconvenient.
Rooms
7.0
The rooms were relatively dirty, especially some parts of the bathroom and the black bed base covers, but the lovely bathroom and shower made up for it. However, there was no fridge or tea/coffee facility and no coathangers or closet.
Service
8.0
The service was wonderful, from reception to the Sky Bar, but the staff needs to chill a bit and not stress everyone out with their rushing around the place and dropping glassware in the process.
Location
9.0
The location is excellent, quite central, next to the subway station, very convenient. Additionally, the Sky Bar at the top of the building offers a jaw-dropping 360-degree view of Berlin.
Dining
6.0
The dining experience was average; it had very few vegan options, with most of the buffet being meat-based. Breakfast was quite simple compared to other hotels.
Facilities
9.0
The hotel has fantastic facilities, from room service to dry cleaning, housekeeping, and a shuttle service for added convenience.
great location
dirty rooms
Mark
United Kingdom,
October
2023
7.8/10
The hotel offers spacious and clean rooms with associated conference facilities. However, there was an issue with mold in the bathroom. The service was friendly and very helpful, though there was an apology for something. The location was perfect, with easy access to tram and train stations. The dining experience was nice but lacked vegan options in the buffet.
Rooms
7.0
The rooms were spacious and clean with conference facilities, but there was mold in the bathroom.
Service
8.0
The service was friendly and very helpful, with an apology received.
Location
9.0
The location was perfect with easy access to tram and train stations.
Dining
7.0
The dining was nice but lacked vegan options in the buffet.
Facilities
The hotel offers associated conference facilities.
George
United Kingdom,
September
2023
7.0/10
I had a mixed experience at the hotel. While the rooms were comfortable and the food was delicious, there were some service issues that affected my stay. The location was convenient for exploring the city, but some improvements are needed to make it truly exceptional.
Rooms
7.0
The rooms lacked some basic amenities like a fridge and coat hangers, but the food was varied and delicious.
Service
5.0
The staff spoke multiple languages but seemed rushed and not very attentive to our needs. We weren't checked on during our meals, which was disappointing.
Location
8.0
The hotel is in a favorable location, only a short tram ride from central Berlin and near public transport facilities. However, the immediate area might not be the most attractive.
Dining
7.0
The breakfast had a great selection of food, but the pricing was a bit high for what was offered.
Facilities
8.0
The hotel had excellent spa facilities providing a relaxing experience for guests.
John
United Kingdom,
September
2023
7.6/10
The hotel room I stayed in was spacious and had a nice sitting area, but there was a lot of traffic noise throughout the night. On the positive side, it came equipped with an electronic safe suitable for a 15'' laptop.
Rooms
7.0
The room was spacious and had a nice sitting area. However, there was a lot of traffic noise, sirens, and commotion outside, especially in the early hours of the morning. The electronic safe for storing a laptop was convenient.
Service
9.0
The service was top-notch, with staff members going the extra mile to assist and provide information. They were friendly and knowledgeable, offering help with maps and suggestions for my stay. They even helped when I ordered food from outside.
Location
6.0
The hotel is situated on a busy road in an eastern district, which may not be the most scenic location. However, it's conveniently located near tram and train stations, making transportation accessible. While not central, it offers easy access to amenities for active guests, like a swimming pool nearby and a well-equipped gym within the hotel.
Dining
8.0
The dining experience was delightful, offering a wide array of freshly prepared options ranging from hot and cold dishes, meats, fish, cheese, fruits, bread, pastries, cereals, and more. The variety and quality of food were commendable.
Facilities
8.0
The facilities were modern and well-maintained, providing all the necessary amenities for a comfortable stay.
Peter
United States of America,
July
2023
9.0/10
I had a wonderful stay at the hotel. The room I stayed in, room 683, had a fantastic view towards Berlin, especially of the TV tower. The personal touch in the room and access to the restaurant were great perks. The staff was lovely, and being upgraded to an executive room made my stay even more enjoyable.
Rooms
9.0
The room was excellent, providing a great view of Berlin's TV tower. I was fully satisfied with the personalized service and access to the restaurant.
Service
9.0
The service was top-notch, with helpful and sincere staff who created a nice atmosphere throughout my stay. They assisted with booking trips and provided valuable information. The breakfasts were beyond typical buffet standards, offering a section with fresh herbs to enhance meals.
Location
10.0
The hotel's location was incredibly convenient, just a few meters away from the tram stop and underground station. This made it easy to access all the city's attractions. Trams running every 5 minutes to Alexanderplatz were a bonus.
Dining
8.0
The dining experience was enjoyable, with good and diverse food options to choose from. However, I felt it could have been slightly more elevated to match the hotel's standards.
Facilities
9.0
The hotel's facilities were impeccable, offering everything needed for a comfortable stay. From room service to shuttle services, all needs were catered to.
Richard
United States of America,
June
2023
8.2/10
My stay at the hotel was truly enjoyable. The rooms were spacious and comfortable with a stunning view of Alexander Platz, although it did get quite bright early in the morning. The modern design with plenty of glass, mirrors, and LED lights created a stylish atmosphere. The extended checkout time until 2 pm was a convenient perk.
Rooms
8.0
The rooms were bright and comfortable, offering a great view of Alexander Platz. However, it did get very bright early on in the morning.
Service
9.0
The staff was incredibly patient and helpful throughout my stay, always maintaining a friendly attitude and following all the rules.
Location
7.0
The hotel's location was not the most convenient for me personally but would be perfect for conference attendees. It was right by the tram and train station, making it a brilliant spot, especially if you plan to attend an event at the Velodrom.
Dining
8.0
The dining experience was exceptional with a wide selection of meats, cheeses, herring, and bread. While the menu was somewhat limited, the quality of the food was top-notch.
Facilities
9.0
The facilities at the hotel were impressive, offering everything I needed for a comfortable stay.
modern design
early brightness
William
United States of America,
June
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were spotless, quiet, and spacious, providing a peaceful environment to rest. Though a bit isolated from the elevator, it was still comfortable and clean. The service was exceptional, with super friendly staff who were welcoming and helpful, though there was a minor issue with room relocation. The location was excellent, offering easy access to public transport, but lacked nearby amenities. The dining experience was fantastic with a generous selection of food to fuel up for a busy day. Overall, a great value for the money with some minor drawbacks.
Rooms
8.0
The room was nice and quiet, with the only sound at night being the gentle hum of the aircon. It was clean, large, and comfortable.
Service
9.0
The staff was super friendly and kind, always ready to assist. There was a minor inconvenience with room changes but handled well.
Location
7.0
The location was excellent for accessing public transport, but lacked nearby amenities. It was good for our needs but somewhat isolated from attractions.
Dining
9.0
Dining was my favorite part of the experience. The breakfast was plentiful and delicious, providing a great start to the day.
Facilities
8.0
The hotel had lovely facilities, including hot tub, steam bath, sauna, and a relaxing area.
clean
isolated rooms
Paul
United Kingdom,
June
2023
7.0/10
The hotel's location is superb with easy access to public transport including a tram stop right outside and stunning views from the Sky Bar. The rooms, although not fully meeting expectations, included a sofa that likely opened into an extra bed, and my smoking room request was accommodated. The dining experience, while good with plenty of choices, seemed a bit disorganized at times. Service was advertised but not fully functional, and some staff members were a bit rude. The hotel reminded me of a large all-inclusive resort.
Rooms
7.0
The rooms, although not fully as described, were equipped with a sofa and included a smoking option.
Service
5.0
Service was not fully operational as advertised, and some staff members were a bit rude.
Location
9.0
The hotel's location is great with easy access to public transport, a tram stop right outside, and breathtaking views from the Sky Bar.
Dining
7.0
The dining experience offered plenty of choices but seemed a bit disorganized, especially during busy times.
Facilities
The facilities were good overall but could benefit from better service management.
Sydney
United Kingdom,
May
2023
7.8/10
The hotel is conveniently located with easy access to public transportation and nearby amenities. The rooms are small but comfortable and clean, with some minor issues like torn sheets. The staff is friendly and accommodating, although there were occasional instances of intrusion. The dining options are varied but may lack vegan selections. Overall, a decent choice for the price.
Rooms
7.0
The rooms are small but comfortable and clean, with slightly dirty/torn sheets. The bathroom had mold, but it was nice and quiet.
Service
8.0
The staff was super friendly and attentive, asking about room preferences during check-in.
Location
9.0
The location is ideal for easy access to public transportation, supermarkets, and dining options.
Dining
7.0
The dining experience offers a lot of variety, but vegan options are limited.
Facilities
8.0
Beatrice
United Kingdom,
April
2023
8.0/10
The hotel offers comfortable rooms with good standards, though wardrobe space is limited. The slight drain smell was noticeable but not a deal-breaker. The service was exceptionally helpful and provided guidance on city navigation and tickets. The location is excellent for exploring the eastern part of Berlin and has convenient access to public transport. The dining experience, while decent, can be chaotic during busy times. Overall, a good option for a short stay in the city.
Rooms
7.0
The rooms are of a very good standard, albeit with limited wardrobe space. A bit of drain smell was present but manageable.
Service
9.0
The service was exceptionally helpful with city advice and ticket arrangements, despite advertised extras not functioning properly.
Location
9.0
The hotel is located in an excellent location in the center of Berlin, with easy access to public transport and a fantastic Sky Bar.
Dining
7.0
While the dining was generally good, it could get a bit chaotic during peak times. The breakfast room layout may need improvement for efficiency.
Facilities
8.0
The hotel facilities are decent, offering a Sky Bar and good city accessibility.
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